Collisions, Incidents + Fines
Follow the instructions below for when things don’t go as planned.
INCIDENTS + ISSUES
Collision
When you are involved in a motor vehicle accident on University of Alberta business, you must report it and comply with University of Alberta policies and procedures.
Damage
You are responsible for reporting any damage to your U of A vehicle to HRHSE, U of A Protective Services and Risk Management at the time the damage occurs.
If the damage exceeds $5,000 or if it was caused in a hit-and-run incident, you must report the damage to local police as well. For damage exceeding $5,000, local police may require you to provide an estimate to file a report.
Vehicle failure
If your U of A vehicle breaks down:
- during business hours, call Transportation Services at 780-492-1920
- after hours, call the Campus Control Centre at 780‑492‑4833
FINES
Traffic and parking violation tickets are the responsibility of the driver. If a ticket is received, it will be directed to the signing authority of the rental vehicle.
If you have questions about where to park your U of A vehicle, please contact Parking Services.
MISPLACED ITEMS
Keys locked in vehicle
If you lock your keys in your U of A vehicle while in Edmonton and during business hours, call Transportation Services at 780-492-1920. Service charges will apply.
Outside of business hours and/or the Edmonton city limits, call a local towing company or locksmith. All charges are the department's responsibility.
Lost and found
If you left an item in your rental vehicle after returning it, please call Transportation Services at 780-492-1920.
Lost items will be held for ten days. After ten days, unclaimed items will be disposed of. You will be contacted if the item is estimated to be valued at $100 or more.