Maintenance + Cleaning on Campus

Creating a friendly + welcoming campus

Guided by University of Alberta’s Integrated Asset Management Strategy and Facilities Management organizations such as APPA (formerly the Association of Physical Plant Administrators), the team behind the university’s maintenance and operations help to create a safe, accessible and welcoming environment on our campuses to support the core aspects of our mandate: education, research and community engagement.

Navigating priorities for a multi-campus institution

With five campuses in multiple locations across Edmonton and Alberta, the U of A relies on its comprehensive evaluation and metric systems to plan, prioritize and delegate work—ensuring our maintenance and operations teams are maximizing their time and focusing on what is most important for the university.

Using key metrics + evaluating trends

By using key metrics and evaluating trends, operations and maintenance is better able to prioritize needs. Always focusing on emergent issues, the team then utilizes data to further minimize safety risks and costly impacts to the university community.

Our shared responsibility — working together to maintain our campuses

By working together we can ensure that our campuses continue to be friendly and welcoming for our whole community. Please do your part to keep our campuses usable and clean.

Maintenance

Submit a Maintenance Request

Report maintenance issues around campus and together we can ensure the University of Alberta is a safe, welcoming space for the entire community. Learn more »

Online Maintenance Portal Help Information

Read instructions for submitting an online general maintenance request and find answers to frequently asked questions. Learn more »

Maintenance Response + Completion Standards

Maintenance response times are guided by a complex evaluation system that prioritizes emergency and high-risk issues in order to keep our campuses safe, accessible, and welcoming for the entire community. Learn more »

Landscape Maintenance

The Grounds team works year-round to keep the University of Alberta's grounds healthy and well-maintained. Learn more »

Snow and Ice Removal

Edmonton is a winter city, so during colder months we continuously remove snow and ice based on volume and type of snow. Learn more »

Wildlife and Pest Management

The maintenance desk responds to insects or rodents in buildings and injured or deceased wildlife on campus while implementing an integrated pest management program. Learn more »

Cleaning

Campus Cleaning Standards + Schedule

We adhere to established professional cleaning standards within a set budget to support teaching, learning and research across our campuses. Learn about cleaning standards, schedule and frequency and how to do your part. Learn more »