Access Control + Generic Card Request

An Access Control and Generic Card Request allows an authorized department approver to request access control or generic card access be encoded on their ONEcard (request is not for doors — view Door Access Request for this service). With this request, departments can enable generic access (such as access to all of North Campus) to faculty, staff or authorized students, alumni, contractors or visitors.

Submit Access Control and Generic Card Request

Once you enter the portal, find your service icon and submit!

Before you submit — Do you have the required information?

You’ll need this information to submit your request:

• Item 1
• Item 2
• Item 3

After you submit — What happens now?

Your request has been logged! Now please give the service team some time to review and resource your request.

• Estimated response time: [time]
• Estimated completion time — general requests: [time]
• Estimated completion times — urgent requests: [time]

You’ll receive a notification email once your request is complete. You can also track your request in the U of A facilities and operations portal by clicking Process in the top left navigation.