Education Abroad Advising

We are here to help! 

Drop-In Advising Hours for Education Abroad Programs

  • Monday to Thursday: 9:00 - 11:00 am and 1:00 - 3:00 pm

U of A students who are interested in education abroad, and international exchange students who need assistance with their exchange programs at the U of A, can connect with an advisor in-person or virtually. 

Each advising day, there is a different coordinator with a specific area of expertise, so it is recommended to drop-in according to the type of program you're interested in:

  • Monday
    • University of Alberta Faculty-led Programs Abroad (including the School in Cortona)
  • Tuesday
    • Semester and Full-Year Exchange Programs
    • Assistance to international exchange students already at the University of Alberta
  • Wednesday
    • e3 or Summer Programs
  • Thursday
  • Monday - Thursday

CLICK HERE TO GET IN LINE 

PLEASE NOTE:

  • Morning drop-in advising is generally less busy, resulting in shorter wait times.
  • If you arrive close to the morning and afternoon closing times, we may not be able to serve you.
  • We do not provide advice on obtaining foreign country work permits, visas, study permits, etc. You should direct all inquiries to the nearest consulate or embassy for your destination country.
  • We recommend exploring the Program Finder prior to attending an advising appointment
  • For any academic inquiries, please contact your department
  • International students looking for Canadian immigration resources can visit ISVS.

Have a General Question?

Connect via the Student Service Portal

How to Connect through the Student Service Portal

If you don't yet have a UAlberta CCID:

  1. Go to https://universityofalberta.freshservice.com/support/home
  2. Click on "Sign up" in the top right corner of the screen
  3. Enter the information requested and click on "Register"
  4. The information you will need to start using the service portal will be sent to the email account with which you registered.  Please check the inbox, spam/junk mail and trash/garbage/deleted folders of that email account for the information.  

If you already have a UAlberta CCID:

  1. Go to https://universityofalberta.freshservice.com/support/home
  2. Click on "Login" in the top right corner of the screen
  3. Click on "Sign in with CCID"
  4. Enter your CCID and password, and click on "Login"
  5. Click on "Submit a General Inquiry" near the bottom of the screen.
  6. Select "Student General Enquiry" from the drop-down for "What kind of support are you looking for?"
  7. Select "Go Abroad" from the drop-down for "Student Services - Subject Area"
  8. Select the appropriate topic from the drop-down for "Topic"
  9. Fill out the rest of the fields as required
  10. Click on "Submit" near the bottom right corner of the screen
Office and Mailing Address
Education Abroad Program
University of Alberta International
142 TELUS Centre, 87 Ave & 111 St.
University of Alberta
Edmonton, Alberta, Canada T6G 2R3
Connect With Us

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Info for Faculty & Staff
Contact the Education Abroad Program for help in advising U of A students going abroad. Interested in developing a new program? Contact the U of A International Relations Team.