Augustana Proctoring Services

Proctoring services are available for students who are registered with the Proctoring, Accessibility and Student Support office.

How To Provide + Collect Test Materials

  • Please upload or email a copy of your exam no later than 5 days prior to the exam date.
    • Please include any passwords required for exams.
    • Exams will be returned in 1-2 business days following test completion.
  • Physical exam materials (exam papers, exam booklets, scantron sheets, formula sheets, etc.) can be delivered to the SAS office in the lower level of the forum (L1-080) during regular business hours. Please ask for Sarah or Ahad.
    • Place exam materials in a secure envelope labelled with the course name and number, course section, your name, and the exam date.
  • Completed exams will be ready for pickup from the Student Academic Services office (L1-080) the following business day.
  • Alternatively, you can request your exams to be returned by email.
  • Please indicate how you would like your exams returned in Question 9 when you complete your class test definition in Clockwork's Instructor Services portal.

Printing Exam Papers

In most cases, we can print your exam from the ClockWork portal so you do not need to provide a printed copy. However, you will need to bring printed exams to our office if you make any edits to your exam less than 24 hours in advance of its scheduled administration, or your exam is a complex exam.

Complex Exams

We are currently unable to print complex exams due to our printing limitations. These include those with unique QR codes and those that are not standard legal or letter size (8.5” x 11” or 8.5” x 14”).

Please bring printed copies of complex exams to our office with any other physical exam materials as outlined above. If you have questions about what constitutes a complex exam, contact us for clarification.

Other Important Exam Information

Deferred Exams

We proctor exams, including deferred exams, for students who write with approved accommodations. 

Academic Integrity

Our goal is to provide an equitable testing environment while upholding high standards of academic integrity. Students are screened as they enter our exam spaces and asked to remove prohibited items such as smart watches, phones, bags, and oversized coats. Pockets and water bottles are checked. Proctors monitor students throughout their exams and immediately report misconduct. Proctors are trained to take a non-confrontational approach to misconduct to prevent disruption to other students writing in that space. 

Early/Late Starts

Some students may require early or late starts due to approved accommodations and/or our hours of operation. We may need to adjust start times if a student’s approved time multiplier causes their exam to overlap with another. We may also need to adjust the start time if a student’s approved exam duration pushes it beyond our hours of operation. In such cases, we ensure that these students are monitored and do not have access to communication devices until after the first 30 minutes of the class exam time has elapsed.

Other Proctoring Services

If you are a faculty member seeking proctoring support for students without registered accommodations, please contact your department chair.