Emergency Information + Procedures

Emergency Contact Information

911 for all campuses for police, fire and medical emergencies in case of immediate threat to safety or property (available 24/7).


North Campus, South Campus + Campus Saint‑Jean

Protective Services: 780‑492‑5050  (24/7)

Edmonton Police Service: 780‑423‑4567  (24/7)

Augustana Campus

Protective Services: 780‑608‑2905  (24/7)

Camrose Police Service: 780-672-8300  (24/7)

Field/International Locations

Call local emergency services, then:

U of A Protective Services: 780‑492‑5050  (24/7)

Enterprise Square

Building Security: 780‑423‑1541  (24/7)  or  780‑428‑2385  (24/7)

Edmonton Police Service: 780‑423‑4567  (24/7)

Immediate Mental Health Support

Call 911 if there is an immediate risk of harm to yourself or others.

Emergency Building Maintenance

Report emergency issues online or at 780‑492‑4833

North Campus + South Campus + Campus Saint-Jean

AUGUSTANA Campus

780‑492‑4833  (8:00 a.m. - 3:30 p.m.) or
780‑679‑1523  (3:30 p.m. - 8:00 a.m.)

ENTERPRISE SQUARE

RESIDENCE FACILITIES

Non-Emergency Reporting

Non-emergency issues are those that do not pose any serious or immediate threat of harm or safety concerns for individuals or property.

Maintenance Needs

Any campus: Campus Control Centre at 780‑492‑4833  (24/7)

Residence Facilities: Call the RA On-Shift during regular hours at  780‑781‑0506, call 780‑492‑4833  after hours (24/7)

Workplace Health + Safety / Environmental Concerns

Theft + Safety Concerns

Emergency Procedures

An emergency can happen at any time. The following procedures can help you know what to do in case of an emergency.

Emergency Notifications + Updates

In the case of an emergency on a U of A campus, information and updates will be provided both on this page and in emergency alerts and updates.

The university issues emergency alerts to provide information regarding urgent events that require you to take action for your safety. Alerts are simultaneously shared through a combination of methods, including the following:

  • university email (@ualberta.ca accounts)
  • university computers in labs
  • the university's public address systems (in many, but not all, buildings)
  • the MyUAlberta mobile app
  • alerts at the top of all ualberta.ca webpages.

Other Resources

Office of Emergency Management  |  Supervisor Toolkit  |  Crisis Management Team