Supports available during a crisis
University of Alberta community members do not have to navigate difficult situations by themselves.
If you have been affected by a crisis at home or abroad resources are available to support your health, safety and well-being. Services listed here are available and welcoming to all members of our diverse community.
Personal Safety
Equity, diversity and inclusion
Reach out to the Office of Equity, Diversity and Inclusion to learn more about the U of A’s Discrimination, Harassment + Duty to Accommodate Policy in action on U of A campuses and access related support resources.
Confidential + safe disclosure
A neutral and safe space for members of the U of A community to speak in confidence about concerns such as discrimination and harassment, ethical concerns, health and safety violations, financial mismanagement, and other concerns (e.g., wrongdoing, misconduct).
Safety and security abroad
Important procedures, tips and resources for staying safe while participating in university-related activities abroad.
Risk of harm to self or others
Confidentially seek support from a team of professionals if you have personal concerns or a concern about someone you know. Reach out before situations escalate; the team can offer guidance on potential next steps to lift you up.
Urgent or Emergency Resources
Fire, Police, Ambulance, or Hazardous Spills
- CALL 911
- Then call U of A Protective Services at 780-492-5050 (24hrs)
In the field or international locations:
- Call local emergency services
- Then call U of A Protective Services at 780-492-5050 (24hrs)
Academic Support
Academic advising by faculty
Faculty and department advisors should be your first resource for questions related to your academics. Advisors can connect you with the best information, services, and advice to help you, including information of exam deferrals and course withdrawals. Graduate students should contact the Faculty of Graduate Studies and Research.
Academic Success Centre
Academic support to help students assess and adapt their academic approach if needed. Appointments, advising, group workshops, online courses, and specialized programming year-round are available to students in all university programs, and at all levels of achievement and study.
Accommodations + accessibility
Accommodation support is available to remove barriers for eligible students who encounter limitations or restrictions to their ability to perform the activities necessary for university life. Information for students and instructors.
Bursaries + emergency funding
The Office of the Registrar offers various forms of financial support designed to assist students experiencing financial shortfall for the current school year's academic and basic living costs or a temporary unexpected financial emergency during the academic year.
Online Safety
Right to Be: Online harassment guides and resources »
Crash Override: Lock down your online identity step-by-step »
Crash Override: Guide for managers of employees targeted by online harassment »
Report an incident
If your incident involves U of A information technology or platforms it should be reported immediately to: ciso@ualberta.ca.
Consult the Office of the Chief Information Security Officer for additional advice.
Mental Well-being
Need Help Now
A list of on- and off-campus and community services that are available by telephone and/or online chat 24 hours a day, 7 days a week.
Mental health support for students
Connects you to general wellness supports, counselling + clinical services, substance awareness + recovery support, or a free online self-help program for coping with stress, anxiety, and depression.
Mental health resources for staff and faculty members
The employee and family assistance program (EFAP) offers appointments by calling anytime, 24 hours a day, 7 days a week, 365 days a year.
Grief and loss resources
Losing a friend or loved one is difficult and navigating grief can be challenging. U of A health professionals have created a variety of services and resources to help you address mental health challenges associated with grief. Professional and peer support is also available.
WellTrack Boost
A free online self-help program for students who want to learn more about coping with stress, anxiety, and depression.