Services

Campus Saint-Jean is home to many services for students as well as members of our wider community.

How can we help?

Try the University of Alberta's new Student Service Portal (Portail de services aux étudiants ou POSE) to find information articles, access services available at Campus Saint-Jean and North Campus, and contact service providers. If you have applied for admission or are a current student, log in with your CCID.

Links are also listed below to additional information about our available services

Contact CSJ Student Services

Service in French

Have a question for La Centrale, academic advisors, our recruitment team, or the Centre collégial de l'Alberta (CCA)? Use POSE to submit an inquiry that will be directed to the right staff member.

Log into POSE

If you have applied for admission or are a current student, log in with your CCID. Learn how to use the portal by reading our instructions here. If you don't have a CCID, sign up for an account.

Access Central Services

Service in English

If you have a question about central services, access the U of A's general services portal below. Not sure you’re in the right place? Visit our this reference guide to ensure you’re connecting with the right service option.

Access the general portal

If you have applied for admission or are a current student, log in with your CCID. Learn how to use the portal by reading our instructions here. If you don't have a CCID, sign up for an account.

Well-being and Mental Health

Service in French

Campus Saint-Jean offers wellness and mental health services in French and English.

Learn more

CSJ Solution Articles

Service in French

Access articles, called “solutions,” that can answer some of our most frequently asked questions.

Look up articles in POSE

If you have applied for admission or are a current student, log in with your CCID. Learn how to use the portal by reading our instructions here. If you don't have a CCID, sign up for an account.

Student Associations

Service in French

Students at Campus Saint-Jean are represented by several different student associations, serving different levels of programmes or fields of study.

Learn more

 

 Other Information Pages

The University of Alberta also offers many services centrally, which are listed on the University Student Services Centre page.

 

 

 

How to use POSE

If you already have a University of Alberta CCID

Click on the yellow button labelled “Log into POSE”

If you are not already signed in, you will be redirected to a sign in page.

Click “Sign in with CCID”.

Enter your CCID and password, then click “Login”.

You will then be redirected to a form labelled “Soumettre une demande de renseignements généraux au CSJ”

Complete the form by giving a title to your request in response to the question “De quel renseignement avez-vous besoin?” and giving a detailed description of your question or request in the space provided for this purpose.

Mark your request by selecting the relevant options related to your request. This will ensure your request is routed directly to a Campus Saint-Jean Student Services staff member who is an expert in the field related to your question.

Once the form is completed, submit your request by clicking on the “Place Request” button in the lower right corner of the screen. A pop up screen will appear, click on “Confirm” and your request will be submitted.

If you don't have a University of Alberta CCID

Click on the button labelled “Sign Up” 

Enter the information requested and click on "Register"

The information you will need to start using the service portal will be sent to the email account with which you registered. Please check the inbox, spam/junk mail, and trash/garbage/deleted folders of that email account for the information. 

When completed, come back to the Campus Saint-Jean Services page to submit your request.