MyCreds™ | MesCertif™

Issued on-demand

e-Transcripts are not available to: 

• Students who attended post-secondary studies at the University of Alberta prior to 1980.
• Students who attended Augustana University College prior to September 2006.
• Students who attended Camrose Lutheran College.
• Students seeking a Continuing Education transcript.

Students applying to the University of Alberta for Spring/Summer 2022 and Fall 2022:

• Offer of admission letter is available in Launchpad. 
• Students will be able to access their admission letter in Launchpad until the Winter term add/delete deadline of the academic year in which they were admitted.

International students admitted to the University of Alberta for Fall 2020 and Fall 2021:

• Offer of Admission letter is available in MyCreds™ starting February 28, 2022.

International students admitted to the University of Alberta for Winter 2021, Spring 2021, Summer 2021 and Winter 2022:

• Offer of Admission letter can be requested through the Student Service Centre until September 2022.   
• Starting in September 2022, Offer of Admission letter will be available in MyCreds™. 
• Effective October 1, 2022, students can only access their Offer of Admission in  MyCreds™ (and not through the Student Service Centre).

International students admitted between Fall 2015 and Fall 2019:

• Offer of Admission letter is available in Bear Tracks. Note: If your faculty issued the letter, you need to reach out to them for your Offer of Admission letter.

A two-year cap was placed on the number of new study permits that will be issued by Immigration Refugees and Citizenship Canada (IRCC). To implement the cap, most study permit applications submitted to IRCC will require a Provincial Attestation Letter (PAL) from a province or territory.

Learn more about the PAL »

MyCreds™ | MesCertif™ is owned by the Association of Registrars of the Universities and Colleges of Canada (ARUCC). It is a national credential wallet for post-secondary learners that has been created by Canadian higher education leadership. It represents an example of how ARUCC and Canadian colleges, institutes, and universities are committed to ensuring official and secure document exchange and adhering to the Groningen Declaration Network (GDN) principles, which emphasize, “Citizens worldwide should be able to consult and share their authentic educational data with whomever they want, whenever they want, wherever.” ARUCC became a signatory to the GDN principles in 2015 and the U of A became a signatory in 2019.

Credential fraud has become a significant issue for employers, higher education institutions, government authorities, and others who need to validate the documents they receive. Through digitized credentials, the issuing institution cryptographically signs all documents to prevent tampering. Once a student authorizes the release of their information, MyCreds™ | MesCertif™ shares it with them through the secure, trusted network, eliminating third parties. Unlike paper, digital transcripts are secure, tamper-evident, and efficient.

All certified documents carry a digital signature that meets the legal standards set by the European Union for authentic electronic documents, which meets and exceeds requirements in Australia, New Zealand, and North America.

An authentic document will always have a blue-ribbon symbol that validates the document has not been altered after it has been downloaded. If a document has been altered or if the digital signature is not authentic, a symbol with a red cross will signify the document is not valid.

1. Visit the MyCreds™ | MesCertif™ website for Learner FAQs. 
2. Watch the MyCreds™ | MesCertif™ How-To Videos.
3. View the infographic.

If you have the email notification you received from MyCreds™ | MesCertif™ when the document was issued,  follow the link in the email notification and log in with your U of A username and password.

If you no longer have the email notification you received from MyCreds™, navigate to the MyCreds™ Education Provider sign in page and select University of Alberta from the Institution drop down menu, then log in with your U of A username and password.

All MyCreds™ notifications for current students will be sent to your U of A email address.

Digital degree parchments will be issued to graduating students on the day of their convocation. We are not currently issuing digital degree parchments to students who graduated prior to June 2021.

For instructions on how to request an e-Transcript, visit How to Request an Official U of A Transcript.

Not only does MyCreds™ provide you with fast and easy access to your certified and official electronic transcript (e-Transcript), but you can also share your transcripts securely with educational institutions, employers, government offices and others.

Benefits for current students: 

• Generate your official transcript for sharing in no more than one hour. 
• Get your Official Transcript sent anywhere that has an email.
• It’s secure. We do not send your transcript through email.
• It’s certified.
• At $6 per share is less than courier charges in Canada, the US and internationally.
• It’s faster than regular mail service.

Benefits for former students and alumni: 

• Generate your official transcript for sharing in no more than one hour if you have retained your Bear Tracks access. 
• If you don’t have access to Bear Tracks, you can submit your request through the Transcript Request Form and we will process it within one business day.  
• Get your official transcript sent anywhere that has an email.
• It’s secure. We do not send your transcript through email.
• It’s certified.
• At $12 per share is less than courier charges in Canada, the US and internationally.
• It’s faster than our courier service and our regular mail service; whether you have access to Bear Tracks or not.

*e-Transcripts are not available to undergraduate or graduate students who attended the University of Alberta prior to 1980, Camrose Lutheran College, or Augustana University College prior to 2006.

From the portal, you can share your e-Transcript with a recipient by clicking “Share” and entering the recipient’s email address. The recipient will receive an email notification from MyCreds™ including your name and indicating you have shared a document with them. The recipient will click on the link provided in this email notification to view your transcript. The recipient will also be able to download your transcript. Note that you can only share your e-Transcript with a number of recipients equal to the amount of Share Credits you purchase when ordering.

You have full control over how your document is shared - you can designate recipients, specify how long they can access your document or require them to use a PIN that you set. You can also send the document to another post-secondary institution directly through the MyCreds™ platform if the school is registered on the MyCreds™ network.

If you were admitted to the U of A directly from high school, please refer to Bear Tracks to access your letter. If you no longer have access to Bear Tracks or the letter is no longer available there, contact the Student Service Centre for assistance. 

If you were admitted to the U of A as a post-secondary transfer student, you will need to contact your faculty directly for a copy of your letter. 

Starting in March 2022, students will request their enrolment verification document in Bear Tracks, and receive them in MyCreds™ for a fee of $10. Through the “pay to pick up” feature in MyCreds™, students will have access to the document within an hour (except on Saturdays*) and for 150 days following payment. After 150 days, access will expire and students will be required to pay another fee to pick up their document in MyCreds™. 

*Documents requested on Saturday will be processed on Sunday.

Your enrolment verification document will be available in Bear Tracks 120 days prior to the start of the applicable term, whether you are registered in one or both linked terms. You may request it for 120 days following the terms’ official end date.

• Your document for the upcoming Fall/Winter term will be available to request in early May and will be available to request until the following August
• Your document for the upcoming Spring/Summer term will be available to request in early January and will be available to request until the following December

Students can request a complete Verification of Enrolment as long as they are registered in classes full-time for both the Fall and Winter semesters, which generally means a minimum of three classes or nine credits per semester for undergraduate students. 

If you are registered for academic accommodations through the Academic Success Centre to take an adjusted course load while still being considered a full-time student, please Do NOT submit a request through Bear Tracks. Contact the Student Service Centre for assistance.

As of May 1, PALs will be available in MyCreds. After you have accepted your offer and paid your deposit, UAlberta will request a PAL from the Government of Alberta on your behalf. When it’s ready, your PAL will be available to securely view and download in the MyCreds™ | MesCertif™ Learner Portal. You will receive an email notification from MyCreds™ informing you that your PAL is available.

Please note: the notification will come from MyCreds™ via the email address noreply@mycreds.ca. Your email service provider may flag these emails as unsafe or potential spam–please check your spam or junk folders.

No, there is no cost to access your PAL in MyCreds™.

No, you do not need to redownload your PAL from MyCreds™. There is no difference in the PAL available in MyCreds™ versus the PAL available in Launchpad.

Starting July 8, 2023, you will request your degree/credentials verification document in Bear Tracks, and receive them in MyCreds™ for a fee of $10. Through the “pay to pick up” feature in MyCreds™, you will have access to the document within an hour (except on Saturdays*) and for as long as needed thereafter.

You will receive an option to pick whether you want your most recent degree/credential or all degrees/credentials. A $10 fee will apply to each type of document. Upon selection of either of these documents, and payment, you can share it as often as you like with no expiry date. If after choosing one of these documents you want the other, you will need to pay the $10 fee; after which it also will not have an expiry date and you can share it as often as you like.

If you receive a new degree/credential and want either document to confirm it, you will be required to pay the $10 fee in order to generate an updated document.

*Documents requested on Saturday will be processed on Sunday.

Your degree/credential verification document will be available in Bear Tracks once the degree/credential is awarded (for degrees it will be at the commencement of convocation). You may request it as long and as many times as you need as there is no expiry.

If your most recent degree/credential has not been awarded at time of making the request, you will receive a message stating it cannot be processed as the degree/credential has not yet been awarded. If you attempt to request a degree/credential verification without a degree/credential on your record, you will receive an error message stating your request cannot be processed as there is no degree/credential awarded on your record.

There is no limit on the number of shares. See “How can I access my confirmation of degree/credentials documents in MyCreds™?” for further information.

There are a few important reasons, including that the cost of generating a degree/credential verification document is not covered by Mandatory Non-Instructional Fees (MNIF). To reach the $10 charge, we reviewed the amount of work involved and found it to be on par with Verification of Enrolments. Priority was given to ensuring the fee was kept as low as possible, recognizing the need to cover the cost of preparing the document and leveraging a more secure and accessible delivery mechanism, MyCreds™. 

Documents are official only when bearing the Blue Ribbon Symbol and a valid digital certification issued by GlobalSign CA for Adobe. 

A document is only considered official and is a trusted document if a recipient receives it in an email sent by MyCreds™ | MesCertif™. The URL should start with https://learner.mycreds.ca. 

A transcript routed to a recipient from an individual personal email is not official. 

When you view the document through the MyCreds™ | MesCertif™, you should see that:

1. Document status says Available.
2. The document has the Certified blue ribbon symbol.
3. You can view the certificate information.