SET’s top 5 most frequently asked questions
Find answers to some of your most commonly asked questions about Service Excellence Transformation.
Find answers to some of your most commonly asked questions about Service Excellence Transformation.
U of A for Tomorrow for the week of December 17, 2020.
Updates on academic restructuring following the December 11 Board of Governors meeting.
Today, the Board of Governors approved the establishment of three new colleges, consisting of 13 faculties and organized by disciplinary alignment with shared administrative services. This decision comes after many months of hard work and consultation.
To provide answers to some of our community's questions surrounding SET, we have prepared a transition plan, which outlines the planning, approach, and timeline for moving to the new administrative operating model.
U of A for Tomorrow for the week of December 10, 2020.
At a special meeting of the General Faculties Council yesterday (Monday, December 7), GFC reached an important milestone in the academic restructuring process.
U of A for Tomorrow for the week of December 3, 2020.
Athletics and Campus & Community Recreation (CCR) are each moving from the Faculty of Kinesiology, Sport, and Recreation (KSR) to the administrative oversight of the Office of the Dean of Students (DoS) and Facilities and Operations (F&O), respectively.
Provost Steven Dew shares his perspective on the way forward for the university.
The report includes a review of the work that has been done to date on the SET program and provides the data, analysis, and rationale that informed the decisions for the new operating model.
The Glen Sather Sports Medicine Clinic will move from the Faculty of Rehabilitation Medicine to Campus Services department in Facilities and Operations.
U of A for Tomorrow for the week of November 26, 2020.
This has been an important week in the academic restructuring process, including both General Faculties Council and Academic Planning Committee meetings to discuss the Revised Proposals of the Academic Restructuring Working Group.
Every month, the UAT team sends out a short set of questions to a random selection of 700 U of A employees. This survey is an opportunity to take the pulse of our community on a few key questions relating to UAT.
U of A for Tomorrow for the week of November 19, 2020.
President Bill Flanagan and Provost Steven Dew present the Revised Proposals of the Academic Restructuring Working Group.
President Bill Flanagan and Provost Steven Dew provide an update on the academic restructuring process, including the upcoming release of revised proposals.
U of A for Tomorrow for the week of November 12, 2020.
Provost and Vice-President (Academic) Steven Dew provides an update on the academic restructuring process and feedback received from the university community.
President Bill Flanagan announces organizational changes in the vice-presidential portfolios.
Provost and Vice-President (Academic) Steven Dew responds to feedback about academic restructuring, including alternative scenarios and requests for detailed financial information.
U of A for Tomorrow for the week of October 29, 2020.
President and Vice-Chancellor Bill Flanagan provides an update on ongoing U of A for Tomorrow consultations.
U of A for Tomorrow for the week of October 22, 2020.
On October 16, the U of A Board of Governors approved the new administrative operating model as proposed by the Service Excellence Steering Committee (SESC), the university’s administrative restructuring working group.
UniForum data collected over the last two years is now more relevant than ever and is proving an important tool in developing U of A for Tomorrow and the SET toolkit.
Over the last two weeks, President Bill Flanagan, Provost Steven Dew and SET Executive Lead Robert Munro have been meeting with faculty, staff and students in faculties across the university, engaging in a robust dialogue on plans for U of A for Tomorrow.
U of A for Tomorrow for the week of October 15, 2020.
President Bill Flanagan, Provost Steven Dew, and SET Executive Lead Rob Munro recap this week's consultations on administrative restructuring at the October 6 Town Hall.
U of A for Tomorrow for the week of October 8, 2020.
On October 6 at 11 a.m., President Bill Flanagan, Provost Steven Dew and Executive Lead Rob Munro hosted a town hall on Service Excellence Transformation (SET).
As was clear from Wednesday’s town hall, there is understandably a high level of concern about job losses at the University of Alberta. It is important that we provide as much clarity as possible about what we know and can anticipate will happen over the coming two years.
President Flanagan and Provost Dew recap this week's consultations on Academic Restructuring at General Faculties Council and the September 30 town hall.
U of A for Tomorrow for the week of October 1, 2020.
On September 30 at 1 p.m., President Bill Flanagan and Provost Steven Dew hosted a town hall on academic restructuring.
In the coming months, you might see a pulse survey from our Service Excellence Transformation (SET) team hit your inbox.
U of A for Tomorrow for the week of September 24, 2020.
President Bill Flanagan and Provost Steven Dew answer some questions about the ARWP interim report and what it could mean for students.
President Bill Flanagan and Provost Steven Dew release the Interim Report of the ARWG, which presents three scenarios for academic restructuring for consideration.
Announcing the Staff Advisory Team, which will provide critical insight as U of A moves through academic and administrative restructuring.
U of A for Tomorrow for the week of September 17, 2020.
President Flanagan provides an update on the work being done and plans for the rest of September 2020.
On August 27 at 11 am, President Bill Flanagan, Provost Steven Dew and Vice-President (Finance and Administration) Gitta Kulczycki hosted a town hall on Zoom to hear from equity-seeking groups about University of Alberta for Tomorrow.
President Bill Flanagan, Provost Steven Dew, and Vice-President Gitta Kulczycki will be hosting a town hall to hear from equity-seeking groups about academic and administrative restructuring.
We are seeking non-academic administrative and support staff members for a Staff Advisory Team to provide important feedback as we move through development and implementation of proposals on both academic and administrative restructuring.
Provost and Vice-President (Academic) Steven Dew provides an update from the first phase of academic restructuring.
Administrative restructuring includes all aspects of administrative services on campus, including leadership positions in the President’s Office.
President Bill Flanagan and Vice President (Finance and Administration) Gitta Kulczycki reflect on the Service Excellence Transformation (SET) town hall and the thoughtful conversation developing around it.
Bill Flanagan and Steven Dew reflect on some of the major themes that emerged from conversations on academic restructuring.
Watch President Bill Flanagan, Vice-president (Finance and Administration) Gitta Kulczycki, and SET Executive Lead Rob Munro's town hall on Service Excellence Transformation (SET).
President Bill Flanagan and Provost Steven Dew's recap the July 8 town hall on academic restructuring and share current and upcoming opportunities for engagement.
Watch President Bill Flanagan and Provost Steven Dew's town hall on academic restructuring.
Please join President Bill Flanagan and Provost Steven Dew for a town hall on academic restructuring. We will be introducing and using Thoughtexchange to gather questions and responses from the audience.
It is critical that we engage the entire university community in a meaningful discussion about the two major objectives in UAT: academic and administrative restructuring.
Watch President-elect Bill Flanagan present his proposal for the U of A's future from the virtual town hall on June 2nd, 2020.
President-elect Bill Flanagan provides an update after the June 2nd town hall in which 2,500 people tuned into the livestream of the town hall and an additional 6,800 have viewed it online since.
As we move towards the future, the U of A Tomorrow is our opportunity to discuss how the University will look in the coming years.