Labs & Classrooms
Space you require to teach, study, learn and grow. Book space in computer labs and classrooms across the university. Rooms are available with an abundance of seating sizes and software options to accommodate you!
Remote Computer Lab Access
Lab Connect is a remote lab environment in order to support the delivery of courses taught remotely.
Hybrid Classrooms
A hybrid classroom is a learning space equipped with the ability to stream a class for online learning.
Lab Details
Find the lab that’s right for you. Explore lab capacity, hours, hardware and operating systems, via the lab list below.
Whether you’re unsure of how to use the technology in a classroom or lab, or you’re interested in trying something new with your class, IST is here to assist you. We offer a variety of services for your classroom, both onsite and remotely, including:
- Assistance and training with in room technology
- Assistance and training with remote/online class tools
- Equipment loans including webcams and microphones
- Assistance and training on audio/video/web conferencing
- Lab preparation for exams
For one-on-one training and assistance offered either in-person or remotely, contact the Staff Service Centre.
Classroom Design
Labs & Classroom Support
Whether using a computer lab or technology in classrooms, depend on us to maintain technology in classrooms.
Note: Lab rentals are available outside of scheduled classes. General Faculties Council courses will not be moved for a lab rental.
Centrally scheduled labs on campus are now open for the Fall 2021 term. Please check out the Lab Details listing for specific hours of operation.
Each lab computer is installed with a standard set of software including Microsoft Office 2010, Internet Explorer, Firefox, and SPSS. If additional software is required, be sure to contact us for more information. Installation charges may apply for on-site support.
Instructors are responsible for verifying that the reserved lab has the required software installed. We can provide support for anyone using a space that doesn’t currently have the operating system you need installed. Contact the Staff Service Centre to get started and be sure to know what operating system you are most comfortable with, as well as any other software or hardware requirements you have. A request must be made a minimum of two weeks in advance of the reserved date, and one month for September start of class installs. Please note that installation of any beta, trial, or demo software is not allowed.
If you are using basic programs that do not need an Internet connection, a login is not necessary. Otherwise, logging in is simple; enter your CCID and password to instantly connect to programs that require an Internet connection.
External organizations who are renting lab space may obtain temporary network access IDs at the start of the course which provide access to any of the software detailed above.
All General Faculties Council approved University of Alberta courses can use the labs at no cost. If additional software or rentals are required, fees may apply.
If you are visiting from other educational institutions, the following fees will apply:
- 1 day = $500/day
- 3-5 days = $400/day
- 1 week+ = $350/day***
If you are visiting from an external organization, the following fees will apply:
- 1 day = $1000/day
- 3-5 days = $800/day
- 1 week+ = $700/day***
*** plus $110 per hour for software installation/removal and/or on-site technical analyst presence.
All of our technology enhanced classrooms are equipped with the same standard setup and software, which includes:
- Google Earth
- Microsoft Office 2010
- Multimedia Players: FLV Player, Quicktime, RealPlayer, VLC Player, Winamp, Windows Media Player
- PDF Readers: Adobe Reader, Foxit Reader
- Skype
- Web Browsers: Internet Explorer, Google Chrome, Mozilla Firefox
- Write-N-Cite
Contact the Staff Service Centre.
For in-person exams, we provide pre-exam checks, upon request, in which we will verify that all of the computers and equipment is running properly prior to your testing date. This service comes at no additional cost, but be sure to engage us at least 48 business hours in advance of your exam.
During online exams, we now provide first-tier phone support for issues related to Zoom, Remote Proctor, and Smart Exam Monitor. Students and instructors can call 780-492-9332 to talk to an analyst during regular University business hours. Second-tier concerns will be escalated to the eClass team.
For more information on online exams, or assistance with setting up your exam, please see eClass’ Online Assessment Overview article or contact them at eclass@ualberta.ca.
Hybrid Classrooms
A hybrid classroom is a learning space equipped with the ability to stream a class for online learning. For more information please contact the Staff Service Centre.
The request form for training on how to use a hybrid classroom can be found here.
For more information contact the Staff Service Centre.
Support Hours
Weekdays from 7:30 a.m. - 4:30 p.m.
At this time, after hours support on evenings and weekends is not available.
Lab Hours
Centrally scheduled labs on campus are now open for the Fall 2021 term. Please check out the Lab Details listing for specific hours of operation.
Accessibility
Need accessibility services?
If you, or someone you know, requires accessibility services, including exam accommodations, be sure to contact the Academic Success Centre if you are a student, or your departmental HR team if you’re a staff or faculty member.