Frequently Asked Questions about the Sexual Assault Centre

Services + Access

Where can I get immediate help?

If you or someone you know is in immediate danger, CALL 911, then call U of A Protective Services at 780‑492‑5050 (24hrs).

If you need to talk to someone and are safe to do so, you can call, text, or chat the Alberta One Line for Sexual Violence at 1‑866‑403‑8000 .

See other Need Help Now resources »

Where is the U of A Sexual Assault Centre located?

The U of A Sexual Assault Centre is located in the Students’ Union Building (SUB) 2-705 on North Campus.

Crisis care and support services for survivors are also available from the Sexual Assault Centre virtually. Contact uasac@ualberta.ca or call 780‑492‑9771 .

Who can access U of A Sexual Assault Centre services?

The Sexual Assault Centre is for U of A students. 

Sexual Assault Centre staff members are also members of the U of A’s Options Navigation Network. We actively work with community partners to ensure anyone seeking sexual or gender-based violence support and information is connected to resources as soon as possible.

I’m at Augustana Campus or Campus Saint-Jean, can I access the Centre?

Yes, you can access the Centre in-person on North Campus or virtually. 

There are also local resources available to you:

• Association of Communities Against Abuse (ACAA) in Camrose
• AASAS (Association of Alberta Sexual Assault Services)
• Alberta Council of Women's Shelters

What services are currently available at the Sexual Assault Centre?

The U of A Sexual Assault Centre offers in-person and virtual crisis support, psychotherapy, and counselling services for survivors and supporters. See how to best access services according to your needs »

Will the Centre be offering educational and volunteer programming again soon?

Educational and volunteer programming is currently paused. New opportunities will be available in Fall Term 2024.

Will the Sexual Assault Centre be offering more in-person drop-in hours?

As of May 6, 2024, the Centre is offering drop-in hours five days a week:

• Mon. 1 p.m. - 4:30 p.m.
• Tue. - Thu. 2:30 p.m. - 4:30 pm
• Fri. 8:30 a.m. - 4:30 p.m.

When possible we will add additional hours during the Spring and Summer terms. By fall, the Centre will be offering full-time drop-in hours again. 

Please check the Centre’s main webpage for the latest information or call 780‑492‑9771 .

Every call and need is being addressed as soon as it comes in whether in-person, by appointment or virtually. Please reach out to uasac@ualberta.ca or 780‑492‑9771 .

Are there other places on campus that offer support services?

Yes. The university offers a network of free and confidential health and wellness resources for students. The Options Navigation Network (ONN) will help you navigate other sexual and gender-based violence support and resource options at the U of A.

Managing the Centre

Who manages the U of A Sexual Assault Centre?

The Sexual Assault Centre is part of the portfolio of health and wellness services under the Associate Vice-President (Student Experience) and Dean of Students’ Senior Leadership Team. The AVP (Student Experience) and Dean of Students are leading this important work while the university recruits a new Assistant Dean, Community Wellness and Sexual Violence Supports. This new role will be responsible for delivering integrated wellness supports that strengthen individual and community mental health and well-being and sexual and gender-based violence prevention and support services. 

The Assistant Dean will lead the Community Wellness Supports unit and the Sexual Assault Centre, overseeing a multi-disciplinary team that includes psychological support and crisis management services for sexual or gender-based violence survivors, community well-being programs, and health promotion and educational initiatives. We hope to have a successful candidate in place before the 2024-25 academic year. 

Why is the U of A reviewing and holding community conversations on the Sexual Assault Centre?

Recently, the Centre has experienced significant changes - to its small support team, to sexual and gender-based policy and procedures at the U of A, and as part of the alignment of health and wellness services at the U of A. We want to make sure that sexual and gender-based support and awareness services for U of A community members align with current and leading practices and the sexual and gender-based violence needs of our U of A community, particularly as we are at a time when wellness resources are in high demand everywhere.

Learn more about the Centre’s community engagement and action planning 2024-25 »

Contact + More Info 

Where can I find the latest information?

In Spring and Summer 2024, the university will be reviewing and updating the U of A Sexual Assault Centre website and related resources to ensure all information is up to date. Our thanks in advance for your patience.

Should you have any questions about the Centre or its services, please contact uasac@ualberta.ca or 780‑492‑9771.

Summary U of A community updates are also available.

How do I contact the U of A Sexual Assault Centre?

Email uasac@ualberta.ca or call 780‑492‑9771 .