Withdrawals, Refunds + Transfers

Please note that there are different processes depending on which semester you are registering in. 

Non-attendance does not constitute a withdrawal.  Students who do not formally withdraw from a course will be assigned a grade based on coursework completed.

DROPPING A COURSE

Students can drop a course by logging into the CERegister student portal and navigating to My Enrollment History > Select Request Drop .  The ‘Request Drop’ button will display only if the deadline has not yet passed.

The course will not appear on your U of A transcript.

  • When: up to 5 days before the course starts, students are eligible for a refund, less an administrative fee of $75. 
  • When: less than 5 days before the course starts, no refund will be issued.

WITHDRAWAL

Learners can withdraw from a course between the course start date and the last date of class by logging into the CERegister student portal and navigating to My Enrollment History > Select Request Withdrawal

No refund is issued

A grade of Withdraw, with Permission (WP) will be displayed on your transcript 

TRANSFER TO A DIFFERENT COURSE

Students may transfer between courses provided there is space in the course to which they wish to transfer.

Students can transfer courses by logging into the CERegister student portal and navigating to My Enrollment History > Select Request Transfer. 

A fee will apply for all transfers.

The ‘Request Transfer’ button will display only if the deadline has not yet passed. Be sure to read our refund, withdrawal, and transfer policies.

Students are responsible for their academic records. Changes requested, withdrawal or transfer, must be approved and/or initiated by the student. 

LEAVING A COURSE

Students can withdraw from courses online via Bear Tracks (Academics > Drop). 

Depending on when a student withdraws, the course will either appear or not appear on a transcript.

Students who do not formally withdraw from a course will be assigned a grade based on coursework completed.

Cancel

  • When: up to 5 days before the course starts, students are eligible for a refund, less an administrative fee of $75. 
  • When: less than 5 days before the course starts, no refund will be issued.

The course will not appear on your U of A transcript.

Cancel your course online via Bear Tracks (Academics > Drop).

Students should be aware that when they withdraw from a course at any time after the Cancel Deadline (5 days prior to the course start date), they have effectively occupied a place in the class. Since space in classes is limited, the faculty aims to ensure that as many opportunities as possible are left open for students seeking to register. The faculty equitably treats all students adhering to the deadlines published.

Drop

The course will not appear on your U of A transcript.

  • When: up to 20% into your course, no refund will be given. 
    • 1 or 2 day course: prior to start date
    • 3, 4 or 5 day course: end of first class
    • 6-week course: end of week 1
    • 7 to 10-week course: end of week 2
    • 13-week course: end of week 3

Drop your course online via Bear Tracks (Academics > Drop).

Withdraw

A grade of Withdraw, with Permission (WP) will be displayed on your transcript. 

  • When: up until the final class in your course, no refund will be given.

Withdraw from your course online via Bear Tracks (Academics > Drop).

TRANSFER TO A DIFFERENT COURSE

Students may transfer between courses provided there is space in the course to which they wish to transfer.

A fee will apply for all transfers.

  • When: up to 5 days before the course starts, a $75 transfer fee will be charged.
    • except in the case of 13-week classes where the transfer deadline is before the beginning of the third class.

Transfer courses by submitting a completed Course Transfer Request Form. 

 

REFUND METHOD

  • Credit card payments will be refunded to the source of the original payment.
  • Payments made in cash, cheque, money order, traveller cheque, or bank draft will be issued refunds by cheque.
  • Interdepartmental and Human Resource Development Fund payments will be refunded back to the originating department.
  • Refunds for students who are sponsored by a third party will be refunded back to the sponsoring organization.

THIRD-PARTY SPONSORSHIPS

  • Any student whose fees are paid by another source is considered a third-party/sponsored student.
  • Third-Party Sponsors must adhere to University policies and refund policies outlined.
  • Students are responsible for advising the third party of any changes to the financial record after the initial billing.
  • In adherence with the FOIPP policy, any University of Alberta documentation which contains student personal information requires written student consent for release to a third party. Contact the Student Service Centre for further information.