Withdrawals, Refunds + Transfers
Date | Refund/ withdrawal/ transfer option |
---|---|
5+ days before course begins |
May transfer to another course ($75) May request refund (less $75) |
1-4 days before course begins |
May drop course (no refund) |
After course start date (but before end date) |
May withdraw from course (no refund, WP shows on transcript) |
Transfer to a different course
- Students may transfer between courses, provided there is space in the course to which they wish to transfer.
- When: Up to 5 days before the start of the course the student is transferring out of.
- Fee: $75
- To transfer between courses, log into the CERegister student portal.
- Go to "My Enrollment History".
- Click on “Request Transfer" (the “request transfer” option only displays until the deadline).
Request a refund
- When: Up to 5 days before the course starts.
- Refund: Course fee minus $75 administrative fee.
- The course will not appear on your U of A transcript.
- To request a refund, log into the CERegister student portal.
- Go to "My Enrollment History".
- Click on “Request Drop" (the “request drop” option only displays until the deadline).
Drop a course
- When: Within 1-4 days before the course starts.
- Refund: None.
- The course will not appear on your U of A transcript.
- To drop a course, log into the CERegister student portal.
- Go to "My Enrollment History".
- Click on “Request Drop" (the “request drop” option only displays until the deadline).
Withdraw from a course
- When: Up to the final class of the course.
- Refund: None.
- Non-attendance does not constitute a withdrawal.
- Students who do not formally withdraw will be assigned a grade based on coursework completed.
- The course will appear on your U of A transcript with a grade of ‘WP’.
- To withdraw, log into the CERegister student portal.
- Go to "My Enrollment History".
- Click on “Request Withdrawal".
Refund Method
- Credit card payments will be refunded to the original payment source.
- Payments made in cash, cheque, money order, travelers cheque, or bank draft will be issued refunds by cheque.
- Interdepartmental and Human Resource Development Fund payments will be refunded back to the originating department.
- Refunds for students who are sponsored by a third party (e.g. employer, WCB) will be refunded back to the sponsoring organization.
Third-party sponsorships
- Any student whose fees are paid by another source (e.g. employer, WCB) is considered a third-party/sponsored student.
- Third-Party Sponsors must adhere to University policies and refund policies outlined.
- Students are responsible for informing the third party of any changes to their financial record after the initial billing.
- In adherence with the FOIPP policy, any University of Alberta documentation which contains student personal information requires written student consent for release to a third party. Contact the Student Service Centre for further information.