Crisis numbers and Supports
EMERGENCY: 911
Alberta Mental Health Help Line: 1-877-303-2642
Rural Distress Line: 1-800-232-7288
Edmonton & Area Distress Line: 780-482-4357
Addiction Help Line: 1-866-332-2322
Canada Suicide Prevention Service: 1-833-456-4566
Sexual Assault 24-Hour Crisis Line: 1-780-423-4121
Alberta Healthlink: 811
National Indian Residential School Crisis Line: 1-866-925-4419
Dial 211 or 1-888-482-4696 (for VOIP)
https://ab.211.ca/
www.crisistextline.ca
Hopeforwellness.ca
A non-profit hotline dedicated to the well-being of transgender people.
https://translifeline.org/
Understand what sexual assault is, how to respond to someone who discloses and where to go for help.
Personal Counselling
Sometimes, life gets complicated, and it can be helpful to talk to a counsellor. In-person, 50-minute sessions are available for students on Mondays, Wednesdays and Thursdays with Augustana counsellor Karen Aloisio. There are no fees for these confidential sessions.
Book an appointment with Karen
Office: 2-143 Learning Commons (Second Floor of the Library)
Phone: 780-679-1511
Chaplaincy Services and Spiritual Care
Chaplaincy services and spiritual care are for persons of all faith and non-faith traditions and spiritualities, wherever you are on your journey. Appointments are available with Augustana Chaplaincy staff Andrea Wilhelm and Sara Smith.
Book an appointment with Chaplaincy
Office: 2-140 & 2-141 Learning Commons (Second Floor of the Library)
Email: augchap@ualberta.ca
Online Counselling & Care
Augustana students can connect with a Canadian licensed therapist, general practitioner, or medical provider for care from their phone by utilizing Maple and Inkblot.
To access services, create an account with Maple (providing general practitioner and medical provider access), and then use the code 'Augustana' to activate an Inkblot account (providing licensed therapist access).
Sexual Violence Response and Wellness
Access support if you need someone to talk to, someone to listen, or have or are experiencing harm. For experiences with sexual violence, Becca McKibbin can help you navigate available resources, whether you’d like to report or not.
Book an appointment with Becca
Office: 2-144 Learning Commons (Second Floor of the Library)
Email: bouma@ualberta.ca
Proctoring, Accessibility + Student Success
We serve prospective and current students with disabilities affecting mobility, vision, hearing, learning, and physical or mental health.
Learn more about Proctoring, Accessibility + Student Success
Office: L1-090 Forum
Phone: 780-679-1649
Fax: 780-679-1601
Email: augar@ualberta.ca
Other Campus Supports
Other supports are available to students on campus. They are:
Camrose Supports
Camrose Office: #203, 5015 50 Ave
Toll free: 1-866-807-3558
Email: info@acaahelps.ca
Website: www.acaahelps.ca
Address: 4911 47 St
Phone: 780-679-1241
Mental Health Helpline: 1-877-303-2642 (Toll Free)
Offering service in the areas of health promotion, disease prevention and health protection.
Monday to Friday, 8:30 a.m. - 4:30 p.m.
Address: 5510 46 Avenue
Phone: 780-679-2980
Get connected with doctors and health practitioners.
Address: Suite 4, Rm 1110, 4412-56 St
Phone: 780-608-4927
Website
Address: 4825 51 St, Main Floor, Gateway Centre (Across from Co-op)
24 hour helpline: 780-679-4357
Phone: 780-679-6803
Email: counselling@camroseopendoor.com
Website
Address: 4821 51 St
Phone: 780-672-0141
Email: cdss2@telusplanet.net
Website: https://camrosefcss.ca/resources/information-and-referral/
U of A Supports
The First Peoples' House provides an environment of empowerment for First Nations, Métis and Inuit (FNMI) students at the University of Alberta to achieve personal and academic growth.
Helping Individuals at Risk (HIAR) is a confidential, centralized resource for members of the campus community to report at risk behaviours or concerns about individuals who are at risk of harm to self or others.
Monday to Friday, 8:30 a.m. - 4:30 p.m.
24-hour Phone: 780-492-5050
Email: hiarua@ualberta.ca
The Landing is a support service at the University of Alberta's North Campus that offers support for 2SLGBTQ+ students.
The Office of Safe Disclosure and Human Rights (OSDHR) is responsible for promoting positive human rights practices on campus through education and awareness. It offers students and staff a safe and confidential environment to express their ethical concerns. OSDHR was founded to promote and secure the University of Alberta's high ethical standard.
The Peer Support Centre (PSC) is a Students' Union service that offers a free, confidential, and non-judgemental place to talk to someone for support. Trained volunteers offer peer support, crisis management, information and resources as well as a safe and confidential place to talk.
The U of A Sexual Assault Centre (UASAC) provides drop-in crisis intervention support, long-term psychotherapy and comprehensive anti-sexual violence education to the campus community.
Meet with a peer or alumni Unitea host to chat about something you’re looking forward to, passionate about, worried about or anything else under the sun! Unitea provides a sense of belonging at this very large university; by connecting with others, you can feel more at home.
Email: unitea@ualberta.ca