Continuous Administrative Service Improvement Program (CASIP)
The Continuous Administrative Service Improvement Program (CASIP) is led by the University Initiatives Office (UIO). This program of work seeks to improve and streamline finance, research administration, information management and reporting, and human resources administrative processes as well as the underlying technologies that support these areas.
Improvements are facilitated through the following streams of work: Service Governance Stream, Information Governance & Reporting Stream, Finance Stream, Technology Stream, Human Resources Administrative Process Stream and Research Administration Stream.
Projects will be supported by subject matter experts in Finance, Procurement and Planning; Human Resources Health Safety and Environment and Shared Services; Information Services & Technology; Performance, Analytics and Institutional Research and the Office of the Vice President, Research and Innovation.
Program Roadmap
The CASIP Program Roadmap offers a consolidated view of the timing of key milestones and deliverables identified within the program. This roadmap will be updated on a monthly basis to reflect the current status of the program.
What we're working on
In consultation with the university community, the University Initiatives Office (UIO) has identified and prioritized improvements to administrative processes that will have the most significant impact across the institution. Browse the below list to see projects we're moving forward to improve administrative processes.
Note: Each project will deliver a series of incremental changes with all changes being completed by the expected completion date. Dates are subject to change based on new information.
Engagement + Consultations
Engagements for this program of work began in December 2022 with leaders and subject matter experts in university services and faculties to gather input on the university's current state, priorities, challenges, and desired future state. As we move forward to improve university administrative processes, we encourage you to join us and share your feedback at our upcoming engagement sessions.
- May 15, 2024 | View the recording
- November 24, 2023 | View the recording
- July 17, 2023 | View the recording
Community Conversations
Community Conversations provide an opportunity for university service providers and users of these services to meet and share feedback. These sessions connect employees directly with service providers — so your feedback goes right to the source. Participants are encouraged to ask questions and to share suggestions during these sessions.
Community Conversations have taken place with the following areas:
Information Services and Technology | October 19, 2023
Augustana | August 23, 2023
Finance Partner Network | June 27, 2023
Shared Services | May 26, 2023
Procurement | April 18, 2023
Membership
- Todd Gilchrist, Vice President, University Services, Operations and Finance — Project Sponsor
- Matina Kalcounis-Rueppell, Dean and Vice-Provost, College of Natural and Applied Sciences — Project Sponsor
- Kerrie Johnston, College General Manager, College of Social Sciences & Humanities — College Liaison
- Rob Munro, Executive Director, University Initiatives Office — Program Lead
- Ria Ames, AVP Shared Services — Stream Lead, Human Resources Administrative Process
- Marcie Chisholm, AVP HRHSE — Stream Lead, Human Resources Administrative Process
- Shari Baraniuk, AVP and Chief Information Officer IST — Stream Lead, Technology
- Deborah Williams, AVP Performance Analytics & Institutional Reporting and Chief Analytics Officer — Stream Lead, Institutional Data & Reporting
- Darrell Dancause, AVP Finance, Procurement and Planning — Stream Lead, Finance