Digital + Creative Centre of Expertise
The Digital + Creative Centre of Expertise provides support to the University of Alberta’s marketing and communications partners. Services include graphic design, photography, videography, digital strategy, content management and copywriting.
Marketing + Communications Partners
Access for services and resources for communications partners provided by the Digital + Creative Centre of Excellence.
Resources for Partners
Secure site for External Relations Marketing and Communications Partners.
Workfront
Submit new tickets or review existing ones.
Self-Service Request
Submit requests for the following web-related needs:
- Something is broken (e.g.: 404 pages, links, etc.)
- Updates to current pages (e.g.: text or file changes)
- Cascade Support (questions about using the CMS)
- Campaign Monitor support
Contact Communications Partner
Contact your ER Marketing or Communications partner for the following request types:
- Graphic design + print products
- Photography + videography
- Digital marketing
- New webpage/section
- New/refresh website
- Add users to Cascade
- Reporting, measurement tracking strategy
- and more
Additional Resources
Web
Access support for using the Cascade content management system (CMS) to build and manage your website, and learn about creating and using vanity URLs and QR codes for your projects.
Web Resources » Vanity URL + QR »Order a wide range of printed stationery items like business cards, letterhead and envelopes from Burke Group using your Speedcode. Simply create an account and order via their online portal.
Print on Demand » Burke Online PortalPhoto Guidelines + Canto
Download photos, videos and U of A brand assets (templates, guidelines) on Canto (digital asset management tool). Learn about using photography, managing photo releases, and captioning at the university.
Photo Guidelines + Process » Canto Digital Assets »Email + Campaign Monitor
Learn about email communication best practices to reach your ideal audience, how to measure email campaign success with Campaign Monitor and when you need to submit a request for support.
Email Best Practice » Campaign Monitor Access »Note: Requests for Google sites and eClass should be directed to IST.