Financial Holds
All students are expected to clear any outstanding financial holds from their records in a timely manner.
If you have a financial hold (i.e., fine) on your record, you will not be able to:
- Register for classes
- Obtain or order your official transcripts
- Obtain your degree parchment
- Obtain or order your Certificate of Degree
You are advised to clear the hold on your record with the appropriate department(s) as soon as possible. Please note that depending on a department's resources, the hold may not clear off your record for one to two business days. Keep this in mind when Add/Drop deadlines are approaching; you may wish to inform the department that you need to register, so that department staff can clear the fine off your record as soon as possible.
Department information
| Department | Contact info | Additional information |
| U of A Libraries | Cameron Library: (780) 492-8440 Voicemail: (780) 492-3683 |
Pay your fines online through their website. |
| Chemistry Stores | (780) 492-4781 | |
| Emergency Loans |
Contact the Student Service Centre or visit them in person in the Admin building |
Payments can only be made online at this time. Please review the "How do I repay my loan?" section of the Emergency Loan website for more information. |
| Residence Services | (780) 492-7514 1-044 Lister Centre |
Contact Residence Services for payment information. |
| Parking Services |
(780) 492-PARK (7275) |
If you pay your outstanding fine by personal cheque, be aware that it will take three weeks to clear. Consult the Parking Services website for more information. |
| Student Service Centre | Contact the Student Service Centre |
For information on University Policy regarding Overdue Accounts, please refer to the University Calendar.