Notice: Preparing for Potential Canada Post Disruption

Possible disruptions to postal service due to a potential Canada Post strike may impact the timely delivery of mailed items, including pay cheques, Sun Life claim reimbursements, submission of claim forms and supplier payments. 

To avoid delays and ensure uninterrupted access to your pay and benefits reimbursements, we recommend taking the following steps:

1. Sign Up for Payroll Direct Deposit

Direct deposit provides secure and immediate access to your pay, eliminating delays caused by postal disruptions. Take action today by:

• Setting up direct deposit online via Bear Tracks.
• Completing and submitting the Direct Deposit Request Form.

2. Register with My Sun Life

Manage your benefits and submit claims seamlessly online. Here’s how:

• Use the my Sun Life mobile app or visit mysunlife.ca to submit claims electronically.
• Set up direct deposit with Sun Life to receive claim reimbursements faster and directly into your bank account

Review the Sun Life information sheet  for step-by-step instructions on submitting claims.

Information for Vendors 

Vendors that are set up for cheque payments are encouraged to switch to Electronic Fund Transfer (EFT) by completing a supplier/vendor change information request form. The form must be completed by an authorized representative of your company and a copy of a void cheque or bank letter must be included. Switching to EFT ensures secure, reliable, and timely payment directly to your bank account and eliminates the delays and risks associated with mailing cheques. 

Questions? Contact the Staff Service Centre.