Dr. Susan Ashley offers some personal perspectives on 'what is heritage' and how tangible and intangible heritage is valued. Starting from her experiences as front-line interpreter, planner, consultant, and now academic in the field of heritage, Dr. Ashley examines heritage as a 'structure of feeling': a sensibility or consciousness or process of understanding our relation to the past. Heritage-as-process is about our thoughts and experiences in the present, a social experience actively lived and felt. She will weave these ideas into stories of work and research experiences over the years with 'Other' sites of heritage-making, from Anishinaabe rock art to Black history and multiculturalism in Canada, to her current work with the Black Heritage Forum in Newcastle and the Chattri memorial group in Brighton.