Crisis Support Resources

If you are experiencing thoughts of suicide, reach out and ask for help: 

Off-Campus Resources

General Crisis Support

  • Canadian Mental Health Association
  • Befrienders Worldwide
    • International Directory of Distress Lines
  • Crisis Service Canada:
    •  24/7 Distress Line - 1.833.456.4566 (or text 45645 between 2-10 p.m. MT), French and English support available 
  • Drop in YEG
    • Free Single Session Counselling
  • Kids Help Phone
    • Kids Help Phone is a 24/7 national support service offering service to people 25 and under. They offer professional counselling, information and referrals and volunteer-led, text-based support in English and French.
    • To start using the text service, text CONNECT to 686868.
    • Phone in Arabic, English or French 24/7 by calling 1-800-668-6868.
  • CMHA Bereavement Support
    • CMHA’s Suicide Bereavement Support Groups welcome anyone who has lost someone to suicide.
    • Each group includes three modules covered over a 12-week period. Participants must attend an intake session before joining a group.
  • 11 Of Us
    • Sponsored training for helping skills development in the Edmonton area.
  • Buddy Up Campaign
    • A suicide prevention campaign encouraging CIS-gendered men to have real conversations and support their buddies when they’re struggling. #buddyup
  • Preventing Suicide in Men
    • A toolkit that talks specifically about  the experiences of CIS-gendered men.

Resources for First Nations, Metis, and Inuit

2SLGBTQIA+

  • Trans Lifeline
    • Trans Lifeline’s Hotline is a peer support phone service run by trans people for our trans and questioning peers. Call us if you need someone trans to talk to, even if you’re not in a crisis or are not sure you’re trans.
    • (877) 330-6366
  • The Trevor Project 
    • Information and resources for LGBTQ2S+ folks and allies. 

On Campus Resources

Mental Health Skills for Staff & Students

Mental Health Skills Training

  • Provided by Wellness Supports’ Community Social Workers.
  • Workshops focus on supporting students on campus and include:  
    • Suicide Prevention
    • Community Helpers
    • Helping Skills

Faculty and staff can enroll in ASIST, sponsored by Human Resources, Health, Safety and Environment, on November 1 and 2, 2023. Register here. 

Student Supports

Visit the Student Service Centre to learn about the wide variety of supports available to students. Scroll down to “hot topics” for services that include housing, finances, and health and wellness. 

Faculty & Staff Supports

Employee and Family Assistance Program/ Graduate Students Assistance Program

  • All University of Alberta staff, faculty, graduate students and their eligible dependents have access to crisis resources 24 hours a day, 7 days a week, 365 days a year.
  • Call:  780-428-7587
  • 1-800-663-1142 (Toll-free english)
  • 1-866-298-9505 (Numéro gratuit en français)
  • 1-888-384-9505 (Teletype TTY)
  • 604-689-1717 (International—call collect)

Guide for Assisting Colleagues in Distress