One-At-A-Time Therapy Terms

Before requesting an OAATT appointment, please confirm you have read and understood the following Counselling & Clinical Services (CCS) policies:

• Cancellation Fees: Once I submit an appointment request, I agree to CCS’ cancellation policy. I must inform CCS by phone or email, at least 24 hours in advance, if I need to cancel my appointment. Failing to cancel in a timely manner, or missing an appointment without notifying CCS, will result in a fee of $50. This will need to be paid before booking your next appointment.
• Appointment Review: All appointment requests are reviewed by the administrative team. My request may not be approved if 1) I am already accessing Short Term or Group Therapy at CCS, or 2) it has been less than 2 weeks since my last appointment at CCS.
• Pre-Session Forms: I must complete the Pre-Sesion Forms at least 1 hour prior to my appointment. These forms will be sent by the administrative team following review and approval of my appointment. Not having my Pre-Session Forms completed in advance may lead to cancellation of my appointment and therefore a cancellation fee of $50.

If you have any questions about the above policies, please visit us at SUB 2-703 or call us at 780-492-5205.

I have read, understood, and consent to the above policies and would like to proceed with booking an appointment