Welcome Services

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Welcome to the University of Alberta and your new community!

International Student and Visitor Services is ready to help, and we look forward to speaking with you during any of our welcome events. We cannot wait to meet you.


Before you arrive

Online Orientation
Pre-departure Information Session
Parent Information Session
Airport Welcome

Learn more

After you arrive

Campus Check-in Session
International Student Orientation
InfoMart
Get your Social Insurance Number (SIN)

Learn more

We are so excited to welcome you to our campuses. Before you start preparing, we ask you to take some time to understand your responsibilities as a U of A student.

Learn more

In addition to learning your way around campus and registering in classes, as a new international student, you need to register for health insurance, arrange for your social insurance number, an ID card or driver’s license, and learn practical tips to thrive at university. Participating in the U of A’s International Student Orientation activities ensures that you have what you need to start your new life in Canada.

Before you Arrive

Online Orientation for International Students | Available anytime

Prepare for a successful first year with Online Orientation. Topics covered include preparing for your trip, immigration, finding housing, understanding health services, living in Edmonton, and adjusting to the academic community and culture.


Pre-departure Information Session | Online

During this session, you will receive essential information such as arrival times, what to pack, winter dressing, housing options, and services available throughout your time at the U of A. Feel free to inquire about any questions you may have.


Parent Information Session | Online

Help your parents to register for the session. This is an opportunity for parents and guardians to speak directly with U of A staff and learn about various University services available to support students.


Airport Welcome

New international students arriving in Edmonton are eligible to receive a transportation discount coupon from International Student and Visitor Services. This coupon can be used for a ride from the airport to your accommodation in Edmonton. Detailed information will be available soon.

After you Arrive

Campus Check-in Session | In-person

After you arrive in Edmonton, plan to come to the Campus Check-in for a drop-in welcome session to get a bag and useful information to start your life in Edmonton. If you are arriving in late January, Don't worry! we have welcome sessions planned for you.


International Student Orientation | Aug. 28

Attend the international student in-person orientation session to connect with staff and other international students. Join the International Student and Visitor Services team for some light refreshments and interactive fun.


InfoMart | Aug. 28

Connect with campus and community services at the Infomart. This is your time to get information that is helpful to studying and living in Alberta. Discover U of A resources, including student services, student groups, libraries, banks, and cell phone company representatives. Many prizes are to be had. Examples of the organizations you will be able to talk to:

  • Local banks - Open a bank account here!
  • Cell phone companies - Get a cell phone here!
  • U of A service offices, including International Student and Visitor Services
All students are welcome. Open to their families and friends as well. No registration is necessary. Free for attendees!

Get your Social Insurance Number (SIN)

Bring your immigration documents (study permit and passport) and get your SIN done right on campus. A SIN is a confidential nine-digit number needed to work in Canada or access government services. No registration is required.

International Student & Visitor Services (ISVS) hosts various events and immigration webinars throughout the year. 

Programs and Events

Upcoming Immigration Webinars