Ask SET Anything: Shared Services Edition

Do you want to learn more about "shared services" and how it will fit into the university’s new administrative operating model? Join us for another edition of our Ask SET Anything series featuring members from the SET team on Friday, March 12, 2021 from 2–3 p.m..

This event is for staff to ask questions and provide feedback with regard to shared services which will incorporate the new Staff Service Centre, Transaction Processing Hub, and Continuous Improvement Team. Attendance for joining the live Zoom meeting has reached capacity, but we encourage anyone who is still interested to join the livestream, for which a link will be added to the event page closer to the date. Note: American Sign Language interpretation will be available.

We look forward to answering your questions during the live event, but you may also submit your questions, suggestions, or comments to the panel here. Questions submitted may be answered during the live event, or posted  in the SET FAQ section of the UAT website when possible.

The SET team will be hosting regular Ask SET Anything events, so be sure to check the UAT consultation page for more information and dates to be released. 

Check out our briefing report for information before the event.

The ASA: Shared Services event will feature the following panel of speakers:

Todd Gilchrist
Vice President (University Services and Finance)
Chair, Service Excellence Steering Committee (SESC)

Rob Munro
Executive Lead, Service Excellence Transformation

Brian Stewart
Program Director, Administrative Transformation, Service Excellence Transformation

Hamish Stein
Shared Services Project Manager, Service Excellence Transformation

Cheryl Earle
Shared Services Initiative Lead, Service Excellence Transformation 

Annette MacPherson
HR Specialist Lead, Service Excellence Transformation

Watch the Livestream