Policies & Procedures

Managing Online Assessments

Should you encounter any technical challenges with your final assessments, the university has put together recommended actions for students to take, prior to and/or during online assessments, so that you are prepared to respond in the event of an unexpected technical issue. Please contact your instructor in advance if you have questions about any online assessments.

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Undergraduate Program Procedures

Course Withdrawals

Undergraduate Students can now withdraw from courses in Bear Tracks. Dropping a course after the Registration Deadline is a withdrawal and is maintained on your academic record.

How to Withdraw From a Class


Letters of Completion and Proof of Graduation

A Letter of Completion or Proof of Graduation can be requested via our student service portal once you have received the final grades for all of your course. Please include your full name and student ID number in your email request.

Email Us


Program Changes

You have the opportunity to change your Major and/or Minor three times a year: during the month of September, January, and April. Requests will be processed 3 weeks after form submission. You will receive an email once your change has been completed. 

Major/Minor Change Form


For a full list of the Alberta School of Business’s policies and procedures, please consult the University Calendar.


Academic Policies